Privacy Policy
Last updated: 6/17/2025
At Soaring High Ministries ("we," "our," or "us"), we are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our online services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our live streaming services.
Information We Collect
Information You Provide
- Contact information (name, email, phone number) when you contact us or sign up for our mailing list
- Prayer requests and messages you submit through our contact forms
- Any other information you voluntarily provide to us
Information from Third-Party Services
When you participate in our live stream through the Church Online Platform (online.church), certain information may be collected:
- If you choose to log in with Facebook, the Church Online Platform may collect your Facebook name and profile picture
- Chat messages and prayer requests you submit during live services
- Basic usage data about your participation in online services
Note: The Church Online Platform is a third-party service provided by Life.Church. Their privacy practices are governed by their own privacy policy, which you can review at online.church.
Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on our website
- Referring website information
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Provide and improve our online services and live streaming
- Respond to your inquiries and prayer requests
- Send you updates about our ministry and events (if you've opted in)
- Maintain the security and proper functioning of our website
- Comply with legal obligations
Facebook Login and Church Online Platform
Our live streaming service uses the Church Online Platform, which offers the option to log in with Facebook. When you choose to log in with Facebook:
- You are redirected to Facebook's authentication system
- Facebook may share your name and profile picture with the Church Online Platform
- This information is used solely to personalize your experience during the live service
- We do not receive or store your Facebook password
You can participate in our live streams without logging in. Facebook login is optional and provided only for enhanced features like personalized chat.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever completely secure, and we cannot guarantee the security of information transmitted through our website.
Third-Party Services
We use the following third-party services that may collect information:
- Church Online Platform (online.church): For live streaming services
- YouTube: For video hosting and streaming
- Facebook: For optional authentication during live streams
These services have their own privacy policies, and we encourage you to review them.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Disable cookies in your browser settings
To exercise these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Soaring High Ministries
5301 Longley Lane, Suite A19
Reno, NV 89511
Phone: (775) 507-4007